This page contains answers to frequently asked questions our support office is often confronted with. Moreover, it contains tips and tricks which we think are useful to be known by everyone.
Otherwise follow this link to read the website help pages

Note:
Key combinations like e.g. Ctrl+Alt+Del mean that you have to press all three keys Ctrl, Alt, and Del at the same time.
A menu item is describes as follows: File - Open. This means that you have to click on Open in menu File