Whether you are a first time user making a profile with ColorGPS or a seasoned expert in ErgoSoft products upgrading to the latest version of PosterPrint, questions are inevitable and, in most cases, not unique. Quick delivery of solutions to your needs can usually be as fast as a glance at our FAQ.
Top Support Topics
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Opening an image results in an error message
When I open an image or drag it from PosterPrint Album, the Windows explorer, or "My Computer" to PosterPrint, I get the message "Unexpected file format". |
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Linearization Step by Step
Achiving a good linearization seems to be impossible and the information given in the Density Linearization Guide does not cover your questions? |
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Color mode: CMYK or RGB?
Which color mode should I use to create and save my image files: CMYK or RGB? |
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Maximum amount of ink
How can I find out the amount of ink that my media can take? What is the correct value for the total ink limit? |
Support
- FAQFrequently Asked Questions
- Bug ReportReport a software bug
- Email SupportWritten request to our support team
Download Section
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- ManualsDownload manuals and other documentation for the ErgoSoft RIPs
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