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Technical Support

Find answers, tips and tricks for your ErgoSoft RIP.

Whether you are a first time user making a profile with ColorGPS or a seasoned expert in ErgoSoft products upgrading to the latest version of PosterPrint, questions are inevitable and, in most cases, not unique. Quick delivery of solutions to your needs can usually be as fast as a glance at our FAQ.

ErgoSoft High Fidelity RIP Software
 

Top Support Topics

faq-topic icon Opening an image results in an error message

When I open an image or drag it from PosterPrint Album, the Windows explorer, or "My Computer" to PosterPrint, I get the message "Unexpected file format".

faq-topic icon Linearization Step by Step

Achiving a good linearization seems to be impossible and the information given in the Density Linearization Guide does not cover your questions?

faq-topic icon Color mode: CMYK or RGB?

Which color mode should I use to create and save my image files: CMYK or RGB?

faq-topic icon Maximum amount of ink

How can I find out the amount of ink that my media can take? What is the correct value for the total ink limit?

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Download Section

  1. Updates and Drivers
    Download updates and (new) print drivers
  2. Manuals
    Download manuals and other documentation for the ErgoSoft RIPs
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